1. Introduction
Welcome to Mouthly AI (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services (“Services”), which help businesses develop the most effective AI-powered marketing strategies and optimize communication across major platforms such as Facebook, TikTok, Instagram, LinkedIn, WhatsApp, Telegram, YouTube, and more.
2. What We Do
Mouthly AI provides enterprise-level tools that use artificial intelligence to:
- Enhance and optimize marketing strategies;
- Generate and refine marketing content;
- Assist in message response and tone management;
- Analyze engagement and suggest improvements;
- Support consistent brand voice across communication channels.
We are not an automation tool and do not perform any unauthorized actions on your behalf. Mouthly AI strictly complies with the policies of all integrated platforms.
3. Information We Collect
We may collect the following types of information:
- Account Information: Your name, email address, and other details provided during registration.
- Usage Data: Technical details such as device type, browser, access time, and feature usage.
- Connected Platform Data: Only the data you choose to connect or upload (e.g., message content or analytics data) to enable our Services. We do not store your passwords.
- Communication Data: Information shared when you contact us for support or feedback.
- Cookies & Analytics: Used to understand service performance and improve user experience.
4. How We Use Information
We use collected data to:
- Provide and maintain our Services;
- Personalize business recommendations and insights;
- Enhance AI model accuracy and performance;
- Communicate updates, product improvements, and security notices;
- Protect against misuse or unauthorized access.
5. Data Sharing
We do not sell, rent, or trade user data. Information may be shared only with:
- Trusted third-party service providers who securely process data on our behalf;
- Legal authorities when required by law or to protect our rights and users.
6. Data Retention
We retain personal data only as long as necessary to provide our Services or comply with legal obligations. You may request data deletion at any time through our contact page.
7. Security
We implement industry-standard security measures to protect your information from unauthorized access or disclosure. However, no online service is completely secure, and we cannot guarantee absolute protection.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please visit our Contact Us page.
9. Children’s Privacy
Our Services are intended for business and professional use. We do not knowingly collect data from individuals under the age of 16.
10. International Transfers
Your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable data protection laws.
11. Policy Updates
We may update this Privacy Policy from time to time. The updated version will always be available on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please visit our Contact Us